There is only one area which a business or any organisation needs to address if it wants to lift itself from averagely successful to excellent business this is the value of emotional intelligence in a workplace. This is the reason why Training of Emotional Intelligence in an Organization is important.
According to emotional intelligence or EQ, success is strongly influenced by personal qualities such as perseverance, self-control and skill in getting along with others. Workers with high EQ are better able to work in teams, adjust to change and be flexible. No matter how many degrees or other on-paper qualifications a person has, if he or she doesn’t have certain emotional qualities, he or she is unlikely to succeed. As the workplace continues to evolve, making room for new technologies and innovations, these qualities may become increasingly important. A study by Multi-Health Systems and discussed found that when stress negatively impacted employees emotional intelligence, their job performance and career advancement suffered.
Many mental health experts believe emotional intelligence is a valuable asset in the workplace. In certain environments, employees with high levels of emotional intelligence may be better able to cooperate with others, manage work-related stress, solve conflicts within workplace relationships, and learn from previous interpersonal mistakes.
This may not mean high emotional intelligence is beneficial or necessary for all jobs. Studies show that while jobs that require large amounts of interpersonal interaction for example, sales or real estate jobs may benefit from workers who possess high emotional intelligence, the opposite is true for occupations that are generally more individualistic, such as a research scientist or an accountant.
In settings where people tend to work alone, people who possess high emotional intelligence may actually perform at a lower level than the average worker because they may be overly concerned about the emotions of other people.
Just as it’s important to seek new hires with emotional intelligence, it’s vital for managers and other business leaders to operate in emotionally intelligent ways to meet the needs of today’s employees.
Successful leaders are those who make sure they have the skills on their teams, both technical and emotional, to build a product, service, or community that has been envisioned. And this can be done without demonstrative and aggressively demanding tactics when there is collective EQ and can be measured by using different Emotional Intelligence Assessment Tools. A recent Harvard Business review article reports that the quality that most senior executives lack is empathy. For this reason, it is essential to understand emotional intelligence. Emotional intelligence is the single best predictor of performance in the workplace and the strongest driver of leadership and personal excellence. And when we increase our effective use of emotional intelligence, we will increase our ability to develop more solid, trusting relationships in our business arena.
Instead of bottling up emotions, try acknowledging your feelings while reframing your thoughts to stay positive even in trying situations. Building this awareness can not only help you thrive in a corporate setting and enjoy happiness in the workplace, but also lead to a more effective and satisfying life in general.