The ability to influence is one of the essential skills for leaders at all levels. It’s more art than science, and it can be tough to get your arms around. But the bottom line is that influence matters. In traditional hierarchical organizations, power is typically...
Influence is being able to affect people and their decisions. If you have created, altered or changed someone’s behavior, then you have exerted influence. The ability to influence people is invaluable in both personal and work life. For instance, marketers influence...
While it is pretty clear that having good working relationship is crucial at work, some people struggle with building rapport with others. Some of the ways to build rapport include getting to know co-workers, listening actively in a conversation rather than...
If you don’t have strong interpersonal skills; don’t understand the company culture; don’t know how to adapt your style to work best with different personality types; or aren’t able to predict and address any potential conflicts before they become problems, you might...
Rapport is a state of harmonious understanding with another individual or group that enables greater and easier communication. Sometimes rapport is built naturally when you ‘hit it off’ with another person. But at times you need to work for it. However, employers are...
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