• Successful Telemarketing

    Introduction
    Telesales is a tool for business-to-business and business-to-consumer sales.
    Disadvantages
    • Poor image
    • Non-visual
    Telesales is used because it offers several advantages:
    • Cost effective
    • Fast
    • Controlled
    Deadly Sins of…

    Rs.800.00 Add to cart
  • The Change Leader

    Change- A Meaning
    The Need for Change
    The first step in any change journey is recognizing that there is a need to change in the first place. This can…

    Rs.800.00 Add to cart
  • The Customer Driven Organisation

    Introduction
    Need for Customer Centricity
    What is a Customer Driven Organization? A customer driven organization is one that:
    • Listens to its customers.
    • Integrates customers into its business and vice…

    Rs.800.00 Add to cart
  • The Excellent Organisation

    The Excellent Organisation
    Peters & Waterman in ‘In Search of Excellence’ defined the ‘The Excellent Organization’ as having the following characteristics
    For companies to achieve long-term success, they must…

    Rs.800.00 Add to cart
  • The New Manager

    Introduction
    What is an Organization?
    • “a collection of interacting and interdependent individuals who work towards common goals and whose relationships are determined according to a certain structure”
    (Duncan,…

    Rs.800.00 Add to cart
  • The Work Organisation

    What is an Organization?
    “a collection of interacting and interdependent individuals who work towards common goals and whose relationships are determined according to a certain structure”
    (Duncan, 1981)
    Social

    Rs.800.00 Add to cart
  • TNA

    Introduction
    Training refers to the acquisition of knowledge, skills and abilities required to perform effectively in any given role.
    • Knowledge is information specific and particular to a subject, enabling…

    Rs.800.00 Add to cart
  • Train The Trainer — Foundation Course

    Bodhih’s Training Foundations Workshop is a thorough 2 day experience that will ensure that individuals with or without training experience move into the realm of training.

    Participants who attend Bodhih’s…

    Rs.23,000.00 Add to cart