A small but intriguing new survey by a pair of British consultants confirms the importance of resilience to business success. Resilience was defined by most as the ability to recover from setbacks, adapt well to change, and keep going in the face of adversity.
A whopping 75% of them said that the biggest drain on their resilience reserves was “managing difficult people or office politics at work.” That was followed closely by stress brought on by overwork and by having to withstand personal criticism.
The wellsprings of resilience are equally applicable to organizations confronting historic challenges and to individuals confronting the thousand small cuts we may be inflicting on one another every day. Resilient people possess thee characteristics — a staunch acceptance of reality; a deep belief, often buttressed by strongly held values, that life is meaningful; and an uncanny ability to improvise. You can bounce back from hardship with just one or two of these qualities, but you will only be truly resilient with all three.
These three characteristics hold true for resilient organizations as well.… Resilient people and companies face reality with staunchness, make meaning of hardship instead of crying out in despair, and improvise solutions from thin air. Others do not.”
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