Clear communication is essential for productivity and effective decision-making. Business Communication skills are critical needs in this modern era of globalization and cut-throat competition.An employee that has competency in business communication skills is likely to be able to climb up the career ladder effortlessly. And that applies to businesses as a whole, too: a recent study conducted by Bersin and Associates reveals that organizations that are able to communicate their strategies in a clear and precise manner are 113 times more likely to achieve higher levels of profitability and efficiency.Information Mapping can help you and your organization create clear, readable business communications that are efficient and effective to help you meet your business objectives. It is imperative in any role that you communicate effectively. An age old saying goes, “It’s not what you say,but how you say it.” Business Communication is what separates a poor communicator from an exceptional one.

As your responsibilities grow, your communication skills can help you succeed—or hold you back. In any business role or function, you must be able to convey your ideas in ways that drive effective decision making, teamwork, and action. Business communication is very important to companies because it allows companies to be productive and operate effectively. Employees can experience an increase in morale, productivity and commitment if they are able to communicate up and down the communication chain in an organization.

Bodhih’s Business Communication training program will focus on all the relevant modules including - Email Etiquette, Telephone Etiquette, Video Conferencing Etiquette, Business Writing, Presentation Skills, Interpersonal Skills, etc. Bodhih’s Business Communication workshop helps you delve into the latest communication tools and techniques used by the world’s most successful managers. Through classroom presentations, dynamic discussions, interactive exercises, and small group projects, you’ll develop the skills needed to organize and deliver information in ways that engage, inform, persuade,and inspire others—your boss, team, clients, or even a room of 1000.

Key Learning Points:

Identify the purpose of each communication

Define any action required from the reader

Customize the message for different audiences to achieve greater results

Organize communications to make information quick and easy to find, and

Present information to suit the target audience

Learning Areas from this Training Program

Present information to suit the target audience

Organize communications to make information quick and easy to find

Present the right amount of detail for different audiences

Save writing time

Generate results from communication

Ideal or Useful for:

Business professionals


Sales & marketing professionals


Administrative and support staff

Customer service Staff

Anyone who wants to advance his/her career through better communications

Ideal Group Size

15 Participants

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