Today's work environment is filled with the complexities of diversity, deadlines, meetings and many more demands. All of these things can lead to stress that may be compounded when there is not a clear line of communication. Simply hearing what someone is telling you is not enough. "Effective Listening Skills" is a one-day course that will give you the skills to strategically listen and become an active listener.
When was the last time you believed that you were not getting your point across or that someone was just not listing to you? Well, you're not alone. We are all interacting one way or another at work but we may or may not be communicating clearly to get our points across.
The Bodhih workshop helps participants develop and practice different types of listening such as active listening and empathic listening.
Key Learning Points:
Appreciating the key role that listening skills play in communication.
Practicing active listening skills in order to communicate better.
Understanding the different types of listening skills.
Using empathetic listening in order to handle challenging situations better.
Using active listening as a powerful counterpart to communication.
Learning Areas from this Training Program
Deep, empathic listening and ensuring people feel listened to
The different levels of listening and engagement
Apply effective listening skills in your work and relationships
Problems and issues arising from lack of effective listening
Develop your own listening skills
Ideal or Useful for:
Managers (All Levels)
Ideal Group Size
12 to 15 Participants
Download a Session Plan For Effective Listening
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