Total quality management. Benchmarking. Time-based competition. Reengineering. Change management. The quest for productivity, quality, and speed has spawned a remarkable number of management tools and techniques.

The resulting operational improvements have often been dramatic. Yet many companies have failed to translate those gains into sustainable profitability. Simply improving operational effectiveness does not provide a robust competitive advantage because rarely are “best practice” advantages sustainable. Once a company establishes a new best practice, its rivals tend to copy it quickly. Strategy is about doing things differently, not simply doing them better than everyone else. And it’s the key to competitive advantage.

The workshop conducted by Bodhih helps participants develop aspects of operational effectiveness like business etiquette, interpersonal effectiveness and time management to name a few.

Key Learning Points:

Improving productivity by becoming more effective at all aspects of work

Focusing on quality management

Incorporating the global best practices

Learning to use efficiency as a strategic tool

Delivering value by being more efficient

Learning Areas from this Training Program

Translating operational improvements into profits.

Using operational efficiency as a competitive advantage.

Assimilating, attaining and extending best practices

Creating an USP

Doing things differently to deliver value

Ideal or Useful for:

Managers (All Levels)


Team Leaders

Ideal Group Size

12 to 15 Participants

Download a Session Plan For Increasing Operational Effectiveness


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