Today's workforce comes from varied cultural and social backgrounds, with differing standards and behaviors. These may not always be in sync with the norms of the organization. The business etiquette and professional grooming program is targeted at making the participants learn about behaviors that are appropriate for the workplace. Business etiquette and professional grooming training is integral to any individual irrespective of the work levels they belong to. When you do not practice good etiquette intentionally or unintentionally, you are bound to face lot of obstacles on the path to success. It is easier to make money than to earn respect and accolade from people who know and interact with you like colleagues and employees. Business Etiquette and Professional Grooming will certainly enhance your skills to the next level in style.

It is imperative to practice good behaviors and etiquettes in order to flourish in your business, be liked by people and maintain cordial relationships with clients, customers and employees. Globalisation has transformed the trend of client meetings, business meetings, conferences and networking meets which are now held indoors, outdoors, over brunch, lunch etc. This demands a complete cognizance of etiquette on the part of employees to rise to the situation and make a progressive impact in all such events.

This training program covers the importance of personal grooming, appropriate business dressing and grooming, verbal and non-verbal communication, telephone skills and general professional conduct. Through videos, question based discussions and facilitator-led sessions; participants can target areas for self and/or group improvement, improve their business behavior, transform their professional image and create a positive impact on their careers. This program will provide a complete outline of business etiquettes and ways to master it. 

Bodhih’s Business Etiquette Training program focuses on presenting oneself with finesse and making others comfortable in a business setting. This program also has a component of Personal Grooming that is targeted at young professionals who are just entering a business environment as well as experienced professional who are seeking to grow into higher positions.

Key Learning Points:

The importance of the first impression

Body language

Voice modulation and speech

Meeting etiquette

Packaging your image brilliantly with strategic grooming

Using the right colour clothing sense to move ahead of our competitors

Identifying elements of positive impression management

Learning Areas from this Training Program

Ability to make a positive first impression

Ability to make a lasting impression

Improvement in overall appearance

Enhanced overall conduct during formal & informal occasions

Better ability to communicate behavioural expectations to subordinates

Ideal or Useful for:

Junior Executives


Customer Service

Front liners

Graduate trainees

Sales Team

Managers (All Levels)

Ideal Group Size

15 Participants

Download a Session Plan For Business Etiquette and Professional Grooming


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