Ongoing Training: Performance Driven

“I hear and I forget. I see and I remember. I do and I understand.”– Confucius

What if you were given a set of words which had no meaning at all? For how long would you remember it?

The Ebbinghaus Forgetting Curve demonstrates to us that learners overlook the vast majority of the information they learn soon after leaving the classroom. Organizations need learners to reliably perform at work over a broadened timeframe. Learning pioneers progressively perceive their obligation to give a preparation experience that amplifies the classroom, and influences the 70:20:10 methodology, by giving continuous training through informal and social means. This idea has generally been alluded to as performance support systems, but more recently has been coined reinforcement content, or “boost” forms of learning support. We are seeing a developing number of innovations and mobile applications being introduced that support the need to ensure a worker performs their job at a consistent level over time.
For training to be effective, it must continue over a long period of time. According to Ebbinghaus, the level at which we retain information depends on a couple of things:

• The strength of your memory
• The amount of time that has passed since learning

Competence and confidence is an ideal mixture in the workplace. Employees with these traits can motivate others to work together and create a safe and productive environment. How can you build this utopia at your facility? Establishing an effective training program is the best way to start. There are numerous methods and materials available to help you prepare and equip employees to better do their jobs. Indeed, with so many choices out there, it can be daunting to determine which methods to use and when to use them. And using several methods for each training session may actually be the most effective way to help employees learn and retain information. There are two primary factors that affect our level of retention for items in our long term memory:

• Repetition
• Quality of memory representation

When you show everyone is important, through the way you administer training, you have a positive effect on the team dynamic. When everyone is an expert in something, then you’ve accomplished one of the main goals of training: a strong, knowledgeable staff. The attitudes from such an environment give rise to teamwork as well as excellence.