Bodhih.com | Soft Skills | Video Conferencing Etiquette

Video Conferencing Etiquette

Compared to ubiquitous social technologies like cell phones, email, and text messaging, video conferences today for the most part lack any universally-accepted rules of engagement. There are no cross-cultural standards like saying “Hello?” when you pick up the phone or replying “LOL” or “LMAO” when you find something humorous. Most standards have been inherited from the audio conferencing world, where muting, not interrupting, and (ostensibly) paying attention to the speaker are accepted degrees of courtesy.

A videoconference is simply another type of meeting and all typical meeting rules still apply – be on time, pay attention, supply everyone with the same information going into the meeting, bring (or send) enough materials for everyone. However, with this type of long distance meeting, the conditions at one end can greatly affect the meeting experience at the other end.

Video Conferencing Etiquette Training program can be offered to Corporate Clients, SMEs, Colleges and Private and Public establishments across India. All our programs are customized to suit the participants’ training needs. A detailed Training Design Document will be sent before the implementation of this training program.

Key Learning Points:

	Polish your image
	Vying for attention
	Avoid adjustments
	Significant time should be allocated to setup and testing of all systems prior to the start of the videoconference
	Camera placement and lighting
	Plan to wear right clothes
	Prepare presentation material
	Reduce environmental noise

Ideal/Useful for:

• Managers
• Supervisors
• Team Leaders

Learning Areas:

• Supply participants with the agenda
• Use introduction at the beginning of the meeting
• Discovering all issues and resolving them in advance to the meeting ensures that the conference starts on the right foot
• Computer Applications
• Microphone volume
• Once the conference begins, treat it as any other meeting. Just because it’s broadcasted over an Ethernet cable does not mean that introductory formalities should be forgotten
• Try not to interrupt and/or “double talk”
• Learn to use both audible and visual sources in our messaging

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Training Locations:

We have offered Corporate Training Solutions across India including cities like Bangalore, Chennai, Mumbai, New Delhi (+ Gurgaon, Ghaziabad, Faridabad and Noida), Kolkatta, Hyderabad, Trivandrum, Cochin, Coimbatore, Pondicherry (Pondy), Goa, Vijayawada, Vizag, Vishakapatnam, Rajamudry, Belgaum, Mysore, Padubidri, Mangalore, Chitradurga, Hospet, Nagarcoil, Tirunelveli, Chandigarh, Karnal, Lucknow, Meerut, Ahmadabad, Baroda, Rajkot, Pune, Lonavla, Jaipur, Dewas, Indoor, Bhopal, Bhubaneswar, Gawahati and Raipur.