Accelerated Learning
Achieving Personal Excellence
Analytical Skills
Assertiveness
Business Etiquette and Professional      Grooming
Coping with Stress for Personal      Effectiveness
Creating a Service Mind-set
Creativity and Lateral Thinking
Customer Service Orientation for      Support Staff
Effective Listening Skills
Email and Telephone Etiquette
Finishing School (Campus to Corporate      Program)
Goal Setting and Action Planning
Initiative, Accountability and Being      Responsible for Success
Office and Dining Etiquette
Personal and Career Development
Personality Development Training      Program
Positive Mental Attitude
Result-Orientation and Objective Setting
Self Esteem and Confidence Building
Time Management
Video Conferencing Etiquette
Work-Life Balance



Sales Effectiveness For Support Staff

Sales effectiveness refers to the ability of a company’s sales professionals to “win” at each stage of the customer’s buying process, and ultimately earn the business on the right terms and in the right timeframe.

Improving sales effectiveness is not just a sales function issue; it’s a company issue, as it requires deep collaboration between sales and marketing to understand what’s working and not working, and continuous improvement of the knowledge, messages, skills, and strategies that sales people apply as they work sales opportunities.

Sales Effectiveness for Support Staff Training program can be offered to Corporate Clients, SMEs, Colleges and Private and Public establishments across India. All our programs are customized to suit the participants’ training needs. A detailed Training Design Document will be sent before the implementation of this training program.

 
Key Learning Points:

Introduce/reinforce your key solution offerings
Introduce/reinforce effective cross-selling across your organization
Launch new key strategic solutions
Quantify the business value of your solution
Develop real team-selling

 
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  Learning Areas:
• More demand creation
• Earlier engagement in the sales/purchase cycle
• Higher and broader customer contacts
• Closer business-to-business relationships with your customers
• More/better business from existing customers
• Increased win ratios
 

  Ideal/Useful for:

• Sales Manager
• Sales Director
• Marketing Team
• Support Staff
 

People who visited this page have also found the following programs interesting:
Becoming an Effective Mentor, Building and Leading Great Teams, Coaching and Mentoring Skills, Coaching Skills for Managers and Leaders, Field Sales Management, Giving and Receiving Feedback, Leadership’s Role in Brand Sensitivity, Sales Planning and Strategizing, Taking Initiative and Proactive Leadership, Advanced Communication Skills, Advanced Presentation Skills, Communication and Presentation Skills, Business Communication, Conversational English, Cross-Cultural Sensitization, Enhancing Interpersonal Effectiveness, Neuro-linguistic Program for Improved Communication, Speaking in Public with Confidence, Voice and Accent Neutralization, Transactional Analysis, Verbal Communication Dynamics, Written Communication, Analytical Skills, Assertiveness, Creating a Service Mind-set, Effective Listening Skills, Email and Telephone Etiquette, Goal Setting and Action Planning, Customer Service Orientation for Support Staff, Result-Orientation and Objective Setting, Self Esteem and Confidence Building, Video Conferencing Etiquette, Cold Calling and Building New Clientele, Communication Skills for Sales Professionals, Consultative Selling Process, Creating Customer-Centric Approaches, Customer Service Skills, Handling Challenging Customers, Influencing and Persuasion Skills to Ensure Sales Closures, Key Account Management, NLP for Sales Effectiveness, Overcoming Sales Objections, Professional Sales Training, Professional Telephone Skills.

Training Locations:
We have offered Corporate Training Solutions across India including cities like Bangalore, Chennai, Mumbai, New Delhi (+ Gurgaon, Ghaziabad, Faridabad and Noida), Kolkatta, Hyderabad, Trivandrum, Cochin, Coimbatore, Pondicherry (Pondy), Goa, Vijayawada, Vizag, Vishakapatnam, Rajamudry, Belgaum, Mysore, Padubidri, Mangalore, Chitradurga, Hospet, Nagarcoil, Tirunelveli, Chandigarh, Karnal, Lucknow, Meerut, Ahmadabad, Baroda, Rajkot, Pune, Lonavla, Jaipur, Dewas, Indoor, Bhopal, Bhubaneswar, Gawahati and Raipur.

 
 
  Becoming a Leader
(for Emerging Leaders)
  Becoming an Effective Mentor
  Building and Leading Great Teams
  Coaching and Mentoring Skills
  Coaching Skills for Managers and Leaders
 
  Conducting Effective Meetings
 
 
 
 
 
  Developing Leadership Oriented People Skills
  Developing Team and Business Congruence
 
  Ensuring Effective on-the-job Training
 
  Foundations of Management
 
  Interpersonal Effectiveness and Team Building for Managers
  Leadership and Management Skills
 
  Leadership Training – Junior Level (for Building Leadership Potential and for First-Time Managers)
  Leadership Training – Middle Level (for Experience Managers and Grooming Tomorrow’s Leaders)
 
  Leading Teams Successfully
 
  Managing and Leading Change
  Managing in Diversity
  Motivation for Effective Leadership
  One day fun filled Team Building Workshop focusing on leadership competencies
 
  Sales Planning and Strategizing
  Strategic Leadership (Out-Bound-Training)
  Supervisory Development Program
  Taking Initiative and Proactive Leadership
   
Balanced Scorecard Awareness
Balanced Scorecard Comprehensive Program (Including Action Planning)
Competency Mapping and Skill Matrix for Performance Enhancement
Developing and Using Competencies for Organizational Effectiveness
Ensuring Employee Engagement through HR initiatives
HR Strategy for Organizational Development
HR Training for HR Staff
Interviewing Skills
Performance Management
Train the Trainer
 
 
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