Bodhih.com | Soft Skills | Effective Listening Skills

Effective Listening Skills

When was the last time you believed that you were not getting your point across or that someone was just not listing to you? Well, you’re not alone. We are all interacting one way or another at work but we may we may not be communicating clearly to get our points across.

Today’s work environment is filled with the complexities of diversity, deadlines, meetings and many more demands. All of these things can lead to stress that may be compounded when there is not a clear line of communication. Simply hearing what someone is telling you is not enough. Effective Listening Skills is a one-day course that will give you the skills to strategically listen and become an active listener.

Effective Listening Skills training program can be offered to Corporate Clients, SMEs, and Private and Public establishments across India. All our programs are customized to suit the participants’ training needs. A detailed Training Design Document will be sent before the implementation of this training program.

Key Learning Points:

	Pay attention - Give the speaker your undivided attention, and acknowledge the message
	Show that you are listening - Use your own body language and gestures to convey your attention
	Provide Feedback
	Defer Judgment
	Respond Appropriately
	The relationship between Active and Strategic Listening
	How to recognize the effects of the silent communication of your body and your Environment

Ideal/Useful for:

• Managers (All Levels)
• Team Leaders
• Supervisors

Learning Areas:

• The problems and issues arising from lack of effective listening
• The extent to which we currently listen and hear (or don’t!)
• The benefits and opportunities from learning to listen (more) effectively
• How you can develop your own listening skills
• The different levels of listening and engagement
• Models, disciplines, tools and techniques for effective listening
• Deep, empathic listening and ensuring people feel listened to
• how to apply effective listening skills in your work and relationships

People who visited this page have also found the following programs interesting:

Coaching and Mentoring Skills, Conducting Effective Meetings, Conflict Management, Conversational Skills for Managers, Decision Making Skills for Leaders, Communication Skills for Managers and Leaders, Developing a Culture of High Performance, Developing Leadership Oriented People Skills, Developing Team and Business Congruence, Ensuring Effective on-the-job Training, Effective Delegation, Field Sales Management, Giving and Receiving Feedback, Root-Cause Analysis, AAdvanced Communication Skills, Appreciative Enquiry, Neuro-linguistic Program for Improved Communication, Transactional Analysis, Verbal Communication Dynamics, Analytical Skills, Assertiveness, Creating a Service Mind-set, Creativity and Lateral Thinking, Customer Service Orientation for Support Staff, Email and Telephone Etiquette, Positive Mental Attitude, Communication Skills for Sales Professionals, Customer Service Skills, Overcoming Sales Objections, Interviewing Skills.

Training Locations:

We have offered Corporate Training Solutions across India including cities like Bangalore, Chennai, Mumbai, New Delhi (+ Gurgaon, Ghaziabad, Faridabad and Noida), Kolkatta, Hyderabad, Trivandrum, Cochin, Coimbatore, Pondicherry (Pondy), Goa, Vijayawada, Vizag, Vishakapatnam, Rajamudry, Belgaum, Mysore, Padubidri, Mangalore, Chitradurga, Hospet, Nagarcoil, Tirunelveli, Chandigarh, Karnal, Lucknow, Meerut, Ahmadabad, Baroda, Rajkot, Pune, Lonavla, Jaipur, Dewas, Indoor, Bhopal, Bhubaneswar, Gawahati and Raipur.