Communication Skills for Sales Professional
To meet the challenges of success in the work place, one skill continues to underlie all others: the ability to display effective communication skills with customers, co-workers, superiors and subordinates. Without good, effective communication skills, all other functions in the workplace suffer.
Years of employee surveys continue to show that communication skills, or lack of interpersonal communication skills, up and down the organization are a source of customer dissatisfaction and low employee morale. Improving these interpersonal communication skills has shown improvement in organizational performance. Conclusion: speaking with respect, listening, handling conflict and being heard in meetings has a positive impact on the business.
This program is specifically tailored and designed to cater to the needs and objectives of small groups of participants (Maximum 15), developing communication skills through role-playing, presentations, facilitated discussions, writing analysis, etc.
Communication Skills for Sales Professional Training Program can be offered to Corporate Clients, SMEs, Colleges and Private and Public establishments across India. All our programs are customized to suit the participants’ training needs. A detailed Training Design Document will be sent before the implementation of this training program.
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Key Learning Points:
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Improved Confidence
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More effective at Persuasion
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Clearer and more structured thought organization
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More effective at Listening
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Build better relationships
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Improve workplace communication skills
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Enhance both internal and external customer service performance
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Empower business relationships through enhanced interpersonal communication skills
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Ideal/Useful for:
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• Sales Team Members – Junior Level to Management Level
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Learning Areas:
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• Plan and define your communication message
• Learn effective communication techniques: presentation, written communications (Emails and web), meeting management, influencing and negotiation skills
• Learn about internal communication and change management
• Learn about the latest communication channels including the web and social media
• Learn how to measure the effectiveness of your communication
• Create new business opportunities with prospective clients
• Shorten sales cycle times from start to close
• Streamline the presentation development process to save time and be more effective
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Training Locations:
We have offered Corporate Training Solutions across India including cities like Bangalore, Chennai, Mumbai, New Delhi (+ Gurgaon, Ghaziabad, Faridabad and Noida), Kolkatta, Hyderabad, Trivandrum, Cochin, Coimbatore, Pondicherry (Pondy), Goa, Vijayawada, Vizag, Vishakapatnam, Rajamudry, Belgaum, Mysore, Padubidri, Mangalore, Chitradurga, Hospet, Nagarcoil, Tirunelveli, Chandigarh, Karnal, Lucknow, Meerut, Ahmadabad, Baroda, Rajkot, Pune, Lonavla, Jaipur, Dewas, Indoor, Bhopal, Bhubaneswar, Gawahati and Raipur.
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