Cold Calling and Building New Clientele
There is a myth that selling by phone is a numbers game. If you dial the phone enough times, someone is going to say, 'yes.' Perhaps that was true years ago; it is certainly not true today. It is simply too hard to get people on the telephone. When you do get a prospect on the phone, you had better have something compelling to say as you will probably not get a second chance. The same applies for cold calls made in-premise visits.
The biggest business fear after public speaking is cold calling. Sales people put in a great deal of effort and ingenuity in avoiding this scary task, so it is no great surprise to find that 80% of new business is won by 5% sales people! Why? Because 95% of sales people are afraid to cold call.
Cold-Calling and Building New Clientele Training Program can be offered to Corporate Clients, SMEs, Colleges and Private and Public establishments across India. All our programs are customized to suit the participants’ training needs. A detailed Training Design Document will be sent before the implementation of this training program.
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Key Learning Points:
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Learn the most effective outbound sales calling model
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Identify the specific needs of your client and how to match these with what you are selling/offering
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Learn high impact opening statements
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Learn phrases and one-liners to progress the sale
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Avoid those dreaded silences if things are not going your way
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Learn how to respond to objections and excuses
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Learn how to ask for the appointment or the sale
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Learning Areas:
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• Overcoming cold calling nerves
• Keeping oneself motivated no matter what
• Play the numbers game - that is cold calling
• Increase ratio of successful calls by testing and measurement
• Create a positive first impression with a powerful opening line
• Overcome obstacles and objections
• Learn techniques and strategies to become a first class cold caller
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Ideal/Useful for:
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• Telesales staff and telemarketing staff
• Incoming call handlers and Outbound sales staff
• Business development managers
• Sales people who have had no formal training on the subject before or who need a refresher and need to get "back to basics" and refocus their time and effort
• New sales people
• Client relationship managers
• Account managers, Business development managers and Commercial managers.
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Training Locations:
We have offered Corporate Training Solutions across India including cities like Bangalore, Chennai, Mumbai, New Delhi (+ Gurgaon, Ghaziabad, Faridabad and Noida), Kolkatta, Hyderabad, Trivandrum, Cochin, Coimbatore, Pondicherry (Pondy), Goa, Vijayawada, Vizag, Vishakapatnam, Rajamudry, Belgaum, Mysore, Padubidri, Mangalore, Chitradurga, Hospet, Nagarcoil, Tirunelveli, Chandigarh, Karnal, Lucknow, Meerut, Ahmadabad, Baroda, Rajkot, Pune, Lonavla, Jaipur, Dewas, Indoor, Bhopal, Bhubaneswar, Gawahati and Raipur.
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Advanced Selling Skills